This exam validates candidates’ knowledge of New Relic APM fundamentals, user interface and navigation, understanding insights for performance analysis, triage and troubleshooting techniques, and methods for tracking and improving application performance.

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Overview

The New Relic Certified APM Practitioner – Associate (APA) certification validates an individual’s foundational skills in using New Relic’s Application Performance Monitoring (APM) tool. Aimed at new users and beginners, this certification ensures that the candidate can install and configure agents, understand core observability metrics, interpret APM data, and troubleshoot common application issues.

This certification is a great starting point for developers, DevOps engineers, SREs, and IT professionals beginning their journey with application monitoring and observability using New Relic.

Key Takeaways:

• Understand New Relic APM fundamentals
• Gain hands-on experience with APM agents
• Learn visualization and alerting techniques
• Troubleshoot performance bottlenecks
• Understand the full stack observability model

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Topics & Agenda for 3 Days Training

Day 1: New Relic APM Fundamentals & Agent Management

Session 1: Introduction to Observability & New Relic

• What is Observability?
• Importance of APM in modern software delivery
• New Relic One Platform overview

Session 2: APM Concepts & Terminology

• Transactions, Services, Traces, Metrics
• Understanding SLAs and performance indicators

Session 3: Agent Installation and Configuration

• Language-specific agent installation (Java, Node.js, Python, etc.)
• Application naming and environment tagging
• Configuration best practices

Lab: Installing and verifying an APM agent on a demo application

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Day 2: Visualizing and Interpreting APM Data

Session 1: Navigating New Relic APM UI

• Transactions tab
• Service maps
• Error analytics

Session 2: Distributed Tracing and Service Maps

• Understanding trace data
• Visualizing dependencies and latency issues

Session 3: Dashboards and NRQL Basics

• Building custom dashboards
• Introduction to New Relic Query Language (NRQL)
• Creating widgets and charts

Lab: Creating dashboards and writing NRQL queries to fetch app metrics

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Day 3: Troubleshooting, Alerting, and Full Stack Observability

Session 1: Troubleshooting with APM

• Identifying slow transactions and errors
• Analyzing throughput and response times

Session 2: Alerts and Incident Management

• Creating alert policies and conditions
• Setting thresholds and baseline alerts
• Integration with Slack, PagerDuty, and email

Session 3: Extending APM with Logs and Infrastructure

• Ingesting logs into New Relic
• Correlating infrastructure metrics with application performance
• Introduction to Full Stack Observability

Lab: Creating alert conditions and integrating logs

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Audience

This certification is designed for:

• Software Developers
• Site Reliability Engineers (SREs)
• DevOps Engineers
• QA and Testing Engineers
• IT Operations Professionals
• System Administrators

Prerequisites:

• Basic understanding of application architecture
• Familiarity with software development lifecycle
• Optional: Experience with cloud platforms (AWS, Azure, GCP)

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Trainer

Rajesh Kumar
Certified New Relic Instructor and DevOps Expert
Website: https://www.rajeshkumar.xyz/

Rajesh Kumar is an industry-leading DevOps and observability trainer with over 18 years of experience in the IT industry. As a passionate educator, he has trained thousands of professionals and helped enterprises implement observability best practices using tools like New Relic, Prometheus, Grafana, and more. His hands-on teaching style and real-world case studies provide an immersive learning experience.

Exam Details

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Note: For certification details, pricing, and official exam registration, visit the official page:
https://learn.newrelic.com/page/new-relic-certified-apm-practitioner-associate-apa