What Do you mean by SEO ?

SEO– It means search engine optimization in this process of increasing the quality and quantity of web traffic. The higher a page is in ranking the more visible it becomes…

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workforce-management

Workforce Management Software Helps Call Centers Save Money

One way to increase revenues in your inbound call center might be via workforce management software. For call centers that realize revenue by answering calls (be they catalogues, reservation centers,…

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