Zendesk is a customer service and engagement platform designed to help businesses manage and improve their customer interactions. It offers a suite of tools for customer support, including ticketing systems, chat, and knowledge bases, enabling companies to provide efficient and personalized support across multiple channels. Zendesk is widely used by organizations to streamline communication with customers, resolve issues quickly, and maintain high levels of customer satisfaction. The platform also provides analytics and reporting features, allowing businesses to monitor performance and optimize their customer service operations.
Abhinav Gupta, Pune
(5.0)The training was very useful and interactive. Rajesh helped develop the confidence of all.
Indrayani, India
(5.0)Rajesh is very good trainer. Rajesh was able to resolve our queries and question effectively. We really liked the hands-on examples covered during this training program.
Ravi Daur , Noida
(5.0)Good training session about basic Zendesk concepts. Working session were also good, howeverproper query resolution was sometimes missed, maybe due to time constraint.
Sumit Kulkarni, Software Engineer
(5.0)Very well organized training, helped a lot to understand the Zendesk concept and detailed related to various tools.Very helpful
Vinayakumar, Project Manager, Bangalore
(5.0)Thanks Rajesh, Training was good, Appreciate the knowledge you poses and displayed in the training.
Abhinav Gupta, Pune
(5.0)The training with DevOpsSchool was a good experience. Rajesh was very helping and clear with concepts. The only suggestion is to improve the course content.