Service Management Training

(5.0) G 4.5/5 f 4.5/5
Course Duration

2 Days

Live Project

NA

Certification

Industry recognized

Training Format

Online/Classroom/Corporate

images

8000+

Certified Learners

15+

Years Avg. faculty experience

40+

Happy Clients

4.5/5.0

Average class rating

What is Service management?


Service management is the practice of managing the delivery and support of IT services to customers. It involves the coordination of people, processes, and technology to ensure that IT services are delivered in a reliable, efficient, and cost-effective manner. The goal of service management is to ensure that IT services meet the needs and expectations of customers, while also aligning with the overall goals and objectives of the organization. This involves defining service requirements, designing service processes, implementing service management tools and technologies, and continually monitoring and improving service performance. Service management is typically based on a set of best practices and frameworks, such as ITIL (Information Technology Infrastructure Library), COBIT (Control Objectives for Information and Related Technology), and ISO/IEC 20000 (Information Technology - Service Management).

Why Service management training is important?


Service Management training is important for several reasons:

  • Standardization: Service Management provides a set of best practices for managing IT services, including ITIL and other frameworks. By following these best practices, organizations can standardize their service management processes, reduce errors, and improve the quality of service they provide to their customers.
  • Improved Efficiency: Service Management helps organizations to optimize their IT services and reduce costs by eliminating waste, improving efficiency, and reducing downtime.
  • Customer Satisfaction: By following Service Management best practices, organizations can ensure that they are delivering high-quality services that meet their customers' needs and expectations. This can lead to increased customer satisfaction and loyalty.
  • Risk Management: Service Management helps organizations to identify and mitigate risks associated with the delivery of IT services, such as security breaches, service outages, and data loss.
  • ITIL Certification: ITIL is the most widely adopted framework for Service Management, and ITIL certification is highly valued by employers. By completing Service Management training and obtaining ITIL certification, IT professionals can enhance their career opportunities and increase their earning potential.

How DevOpsSchool’s is best for Service management Training?


DevOpsSchool offers comprehensive Service Management training that is designed to provide IT professionals with a strong foundation in service management best practices. Here are a few reasons why DevOpsSchool's Service Management Training is the best in the industry:

  • Experienced Trainers: Our trainers are highly experienced and certified professionals who have a deep understanding of service management best practices and can provide real-world examples.
  • Comprehensive Course Content: Our course content is designed to cover all aspects of Service Management, including the latest updates from ITIL and other service management frameworks.
  • Interactive Learning: Our training programs are highly interactive, with hands-on exercises, group discussions, and case studies that provide a real-world understanding of service management concepts and practices.
  • Certification Preparation: Our training programs are designed to prepare participants for ITIL and other service management certifications, with mock exams and practice tests to help them pass the certification exams with confidence.
  • Flexible Learning Options: We offer flexible learning options, including in-person training, online training, and self-paced learning, so participants can choose the option that best fits their needs.
  • Post-Training Support: We provide post-training support to help participants apply what they have learned in their work environments and to answer any questions they may have after the training is completed.

Who should enroll for Service management training?


The Service Management training program is designed for IT professionals who are involved in the delivery or management of IT services. This includes IT service managers, service desk managers, IT architects, IT planners, IT consultants, service designers, IT audit managers, and anyone who wants to develop a strong understanding of service management best practices.

The training is also suitable for those who are seeking ITIL certification or other service management certifications such as ISO 20000. By enrolling in this training, participants can gain knowledge and skills to improve IT service management in their organizations, enhance their career opportunities, and increase their overall value as an IT professional.

Instructor-led, Live & Interactive Sessions


Duration
Mode
Level
Batches
Course Price at
8 to 12 Hrs. (Approx)
Online (Instructor-led)
Advance
Public batch

24,999/-

8 to 12 Hrs. (Approx)
Videos (Self Learning)
Advance
Public batch

4,999/-

2 Days
Corporate (Online/Classroom)
Service Management Training
Corporate Batch
Contact US

Agenda: Service Management Training Courses Download Curriculum


1 Understanding the problems 5%
2 Concept Discussion 10%
3 Demo 25%
4 Lab & Exercise 50%
5 Assessments & Projects 10%

Interview


As part of this, You would be given complete interview preparations kit, set to be ready for the Kubernetes Essential hotseat. This kit has been crafted by 200+ years industry experience and the experiences of nearly 10000 DevOpsSchool Service Management learners worldwide.

As part of this Service Management course, you will be working on real-time projects and assignments that have immense implications in the real-world industry scenarios, thus helping you fast track your career effortlessly. At the end of this training program, there will be a quiz that perfectly reflects the type of questions asked in the certification exams and helps you score better marks.

OUR COURSE IN COMPARISON


FEATURES DEVOPSSCHOOL OTHERS
Lifetime Technical Support
Lifetime LMS access
Mock Interviews after Training
Training Notes
Step by Step Web Based Tutorials
Training Slides
Training + Additional Videos
  • The career opportunities for skilled professionals are increasing significantly with huge scope for career growth.
  • According to Indeed.com, the average salary of a Service Management is $177,530 per annum.
  • Service Management Trainingbeing the leading data analytics tool is adopted by many MNCs worldwide. With this, the demand for Service Management Training is gradually increasing - IDC.com
  • IT Operations, IT Monitoring, IT Support, & Data Center teams.
  • Business Analysts and Data Analysts who want to gain knowledge of Service Management Trainingdevelopment for creating Apps and Dashboards
  • Understand Service Management concepts
  • Apply various techniques to visualize data using multiple graphs and dashboards
  • Implement Service Management in the organization to monitor operational intelligence
  • Troubleshoot various application log issues using SPL (Search Processing Language)
  • Implement indexers, forwarders, deployment servers and deployers in Service Management
  • Have basic mathematic knowledge
  • Want to learn more about Service Management
  • Professionals seeking a transition to Cybersecurity domain from any background
  • Cybersecurity professionals looking to enhance their skillsets
  • Enthusiasts looking to enter the exciting world of Cybersecurity

SERVICE MANAGEMENT CERTIFICATION


What are the benefits of "Service Management" Certification?

Certifications always play a crucial role in any profession. You may find some Service Management professional's, who will tell you that certifications do not hold much value; This certification demonstrates an individual's ability to generate complex searches, reports, and dashboards with Service Management's core software to get the most out of their data.


A Service Management Core Certified User can search, use fields, use look-ups, and create basic statistical reports and dashboards in the Service Management Enterprise or Service Management Cloud Platforms. This certification demonstrates an individual’s ability to navigate and use the Service Management Software.

FREQUENTLY ASKED QUESTIONS


To maintain the quality of our live sessions, we allow limited number of participants. Therefore, unfortunately live session demo cannot be possible without enrollment confirmation. But if you want to get familiar with our training methodology and process or trainer's teaching style, you can request a pre recorded Training videos before attending a live class.

Yes, after the training completion, participant will get one real-time scenario based project where they can impletement all their learnings and acquire real-world industry setup, skills, and practical knowledge which will help them to become industry-ready.

All our trainers, instructors and faculty members are highly qualified professionals from the Industry and have at least 10-15 yrs of relevant experience in various domains like IT, Agile, SCM, B&R, DevOps Training, Consulting and mentoring. All of them has gone through our selection process which includes profile screening, technical evaluation, and a training demo before they onboard to led our sessions.

No. But we help you to get prepared for the interviews and resume preparation as well. As there is a big demand for DevOps professionals, we help our participants to get ready for it by working on a real life projects and providing notifications through our "JOB updates" page and "Forum updates" where we update JOB requirements which we receive through emails/calls from different-different companies who are looking to hire trained professionals.

The system requirements include Windows / Mac / Linux PC, Minimum 2GB RAM and 20 GB HDD Storage with Windows/CentOS/Redhat/Ubuntu/Fedora.

All the Demo/Hands-on are to be executed by our trainers on DevOpsSchool's AWS cloud. We will provide you the step-wise guide to set up the LAB which will be used for doing the hands-on exercises, assignments, etc. Participants can practice by setting up the instances in AWS FREE tier account or they can use Virtual Machines (VMs) for practicals.

  • Google Pay/Phone pe/Paytm
  • NEFT or IMPS from all leading Banks
  • Debit card/Credit card
  • Xoom and Paypal (For USD Payments)
  • Through our website payment gateway

Please email to contact@DevopsSchool.com

You will never lose any lecture at DevOpsSchool. There are two options available: You can view the class presentation, notes and class recordings that are available for online viewing 24x7 through our Learning management system (LMS). You can attend the missed session, in any other live batch or in the next batch within 3 months. Please note that, access to the learning materials (including class recordings, presentations, notes, step-bystep-guide etc.)will be available to our participants for lifetime.

Yes, Classroom training is available in Bangalore, Hyderabad, Chennai and Delhi location. Apart from these cities classroom session can be possible if the number of participants are 6 plus in that specific city.

Location of the training depends on the cities. You can refer this page for locations:- Contact

We use GoToMeeting platform to conduct our virtual sessions.

DevOpsSchool provides "DevOps Certified Professional (DCP)" certificte accredited by DevOpsCertificaiton.co which is industry recognized and does holds high value. Particiapant will be awarded with the certificate on the basis of projects, assignments and evaluation test which they will get within and after the training duration.

If you do not want to continue attend the session in that case we can not refund your money back. But, if you want to discontinue because of some genuine reason and wants to join back after some time then talk to our representative or drop an email for assistance.

Our fees are very competitive. Having said that if the participants are in a group then following discounts can be possible based on the discussion with representative
Two to Three students – 10% Flat discount
Four to Six Student – 15% Flat discount
Seven & More – 25% Flat Discount

If you are reaching to us that means you have a genuine need of this training, but if you feel that the training does not fit to your expectation level, You may share your feedback with trainer and try to resolve the concern. We have no refund policy once the training is confirmed.

You can know more about us on Web, Twitter, Facebook and linkedin and take your own decision. Also, you can email us to know more about us. We will call you back and help you more about the trusting DevOpsSchool for your online training.

If the transaction occurs through the website payment gateway, the participant will receive an invoice via email automatically. In rest options, participant can drop an email or contact to our representative for invoice

DEVOPSSCHOOL ONLINE TRAINING REVIEWS


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Abhinav Gupta, Pune

(5.0)

The training was very useful and interactive. Rajesh helped develop the confidence of all.


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Indrayani, India

(5.0)

Rajesh is very good trainer. Rajesh was able to resolve our queries and question effectively. We really liked the hands-on examples covered during this training program.


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Ravi Daur , Noida

(5.0)

Good training session about basic Devops concepts. Working session were also good, howeverproper query resolution was sometimes missed, maybe due to time constraint.


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Sumit Kulkarni, Software Engineer

(5.0)

Very well organized training, helped a lot to understand the DevOps concept and detailed related to various tools.Very helpful


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Vinayakumar, Project Manager, Bangalore

(5.0)

Thanks Rajesh, Training was good, Appreciate the knowledge you poses and displayed in the training.



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Abhinav Gupta, Pune

(5.0)

The training with DevOpsSchool was a good experience. Rajesh was very helping and clear with concepts. The only suggestion is to improve the course content.


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